Yes. We can fully replace voicemail or activate the AI after a set number of rings (e.g., 3) or only when a call would go to voicemail. This captures after-hours calls and peak-time overflows so leads never wait or hang up.

The agent checks availability in your Google Calendar, holds the slot to prevent double booking, and creates the event with the caller’s details. Updates and cancellations are reflected in the calendar immediately.

Yes. We can work with systems like Square Appointments, Calendly, Acuity, and restaurant platforms (OpenTable, Resy, SevenRooms, Tock) via approved integrations or email/iCal sync. We always keep Google Calendar as a reliable hub.

Highly customizable. We configure your services, pricing, policies, hours, locations, FAQs, and hand-off rules. The agent learns your tone and brand voice and can escalate to a human on request or for sensitive scenarios.

Setup typically takes about 7 days. We connect Twilio for call routing, link your Google Calendar, load your business knowledge, test call flows, and launch with monitoring and alerts. Most clients go live within one week.

Yes. We can port your number to Twilio, or simply forward your current line to the AI. You can choose full-time AI answering, after a few rings, business-hours only, or voicemail takeover after-hours.

The agent uses natural turn-taking and fast responses. We can disclose automation where legally required and tailor greetings to your brand. Many customers prefer instant answers over voicemail and hold queues.

We configure failover to a human: warm transfer to staff, voicemail with transcription, or a ticket for callback. You control the rules: which intents escalate, which questions require staff approval, and after-hours behavior.

Consent rules vary by state (one-party vs two-party). We provide compliant disclaimers and can disable recording entirely. Transcripts and recordings are optional and follow your retention and deletion policies.

We use secure call routing via Twilio and store minimal data. Sensitive fields can be redacted in transcripts. Access is role-based, and we honor data deletion requests. For healthcare or financial use cases, we tailor controls to your policies.

Yes. We can route by location, service, language, or campaign, and book into separate calendars per staff or room. Rules can include buffers, prep time, and service-specific durations to prevent double booking.

We can send secure payment links after the call or trigger deposits through your payment processor. For industries requiring deposits (e.g., med-spa or restaurants), we bake that into the booking flow with clear caller consent.

You get call volume, answer rate, bookings created, missed-call recovery, after-hours performance, and common intents. We can push data to Google Sheets, HubSpot, or your CRM and send weekly summaries to your team.

We monitor uptime and error spikes and alert our team. If a provider incident occurs, calls can fail over to voicemail or a human line per your policy. We also support warm transfers mid-call when needed.

Great fit for dentists, med-spas, salons, home services, clinics, auto, and restaurants. The agent handles FAQs, booking, rescheduling, and directions. Multilingual support is available; we tailor prompts and scripts for your audience.